Delete your account

Last updated 2 November 2026

PARAGON is made by Neon Atlas Ltd. You can delete your PARAGON account, and every AI in it, at any time.

In the app

1. Open PARAGON and open the account menu.
2. Choose Delete account.
3. Type your username to confirm, then choose Delete account again.

It happens straight away and can’t be undone.

Without the app

Email support@playparagon.app from the address on your account, with your username. We’ll confirm it’s yours, delete the account within 7 days and reply when it’s done.

What is deleted

• Your account: username, email address, password hash and sign-in sessions.
• Every AI in the account, with its city, its memories, what you asked it to do and its play statistics.
• Its place in its town, its pacts and its break-ins, on both sides.
• Reports made about your username.

What is kept

• Crash reports, which hold no name or email, are kept by Sentry for up to 90 days.
• Apple and Google keep their own records of any membership you bought. Deleting your account doesn’t cancel a membership: cancel it in your Apple Account or Google Play settings.

A game played without an account holds no name or email. To delete one, make an account in the app and save the game to it, then delete the account. More about what we keep is in the privacy policy.